The Spokane Arena provides complete Guest Services for all events.
These include but are not limited to the following:
Ushers, Ticket Takers, Peer Group Security, Police, Medical Services, Parking, Cashiers and Attendants.
A guest assistance office is located at the main entrance of the building to provide any type of assistance necessary. Services include an emergency phone system for guests.
Ticketing services for all Spokane Arena events are available through TicketsWest. TicketsWest is a full service ticket agency offering a state-of-the-art computerized outlet and box office ticket distribution system. TicketsWest presently has 20 outlets in Washington, Idaho and Montana. It also offers a nationwide charge-by-phone service as well as a web site ordering system www.ticketswest.com/sell-with-us. For further information, call 509.325.7320.
The Spokane Arena has two on-site Box Offices. One is located in the Spokane Arena's Administrative Building at 720 West Mallon Avenue. Hours are 10:00am to 6:00pm, Monday through Friday. The other is located at the Main Entrance to the Spokane Arena and is utilized on event days only.
Tickets purchased with cash or check are not subject to service charges when purchased at the Arena Box Office.
If you would like more information on bringing your group of 10 or more to the Spokane Arena, please contact our Group Sales representative Gina by e-mail at:
The Spokane Arena is continually striving to be in full compliance with the Americans with Disabilities Act, and features Disabled parking, elevator access within the building, family restrooms, disabled seating areas, access to restrooms and concession stands, Assistive listening devices, and building signage.
From placing media buys, creating newspaper ads, coordinating event media, writing press releases, creating event promotions, setting up press conferences or hosting pre-event parties, the Spokane Arena's in-house advertising agency is capable of meeting every advertising, publicity and promotional need.
Each event booked at the Spokane Arena receives a great deal of exposure through existing facility programs. The following on-site locations provide advertising and promotional support for Arena events: the Spokane Arena marquee; event listing on Spokane Arena Calendar of Events; event listing on Spokane Arena auto-answer phone menu; television monitors throughout the concourse displaying event information; press release announcing event, e-mailed, and faxed to major Inland Northwest media upon request. Other press releases are completed as needed.
Media Placement services are available through the Spokane Arena's Marketing Department. The regional media recognize the Spokane Arena's agency status and offer standard 15% commissionable rates. Print rates are quoted on request. Proposals for advertising and promotional campaigns are developed upon request. Due to the affiliation with the city of Spokane, the Spokane Arena enjoys many low bulk rates and discounts that will save you money. The Spokane Arena's in-house agency also offers: coordination of promotional tickets and passes; coordination of press conferences, interviews, etc.; promotional events planning; media and market research.
All agency fees, unless requested, are due at event settlement. all affidavits, tearsheets, and other documentation are presented at settlement. for more information, call the Spokane Arena Marketing Department at 509.279.7000 or email Matt Gibson at [email protected].
Centerplate provides the highest quality backstage and dressing room catering with a wide variety of food and beverage options.
The possibilities are endless.... please contact the Food and Beverage Department at the Spokane Arena at 509.279.7395 for ideas and information.
The Spokane Arena offers a variety of Food and Beverage items in two Food Courts and five additional Concession Stands.
Please contact the Spokane Arena Food and Beverage Department for more information at 509.279.7395.
There are flexible opportunities for merchandise sales depending on the type of event and amount of merchandising desired.