The Spokane Arena provides complete Guest Services for all events.
These include but are not limited to the following:
Ushers, Ticket Takers, Peer Group Security, Police, Medical Services, Parking, Cashiers and Attendants.
A guest assistance office is located at the main entrance of the building to provide any type of assistance necessary. Services include an emergency phone system for guests.
Ticketing services for all Spokane Arena events are available through TicketsWest. TicketsWest is a full service ticket agency offering a state-of-the-art computerized outlet and box office ticket distribution system. TicketsWest offers a nationwide charge-by-phone service as well as a web site ordering system. For more information, please visit ticketswest.com/sell-with-us.
The Spokane Arena has two on-site Box Offices. One is located in the Spokane Arena's Administrative Building at 720 West Mallon Avenue. Hours are 10:00am to 6:00pm, Monday through Friday unless otherwise posted. The other is located at the Main Entrance to the Spokane Arena and is utilized on event days only.
Please note that due to the COVID-19 the Box Office is currently closed. We will reopen as soon as it is safe, following the local and state authorities' recommendations.
From placing media buys, newspaper ads, coordinating event media, press releases, event promotions, setting up press conferences or hosting pre-event parties, the Spokane Arena's in-house advertising agency is capable of meeting every advertising, publicity and promotional need.
Each event booked at the Spokane Arena receives a great deal of exposure through existing facility programs. The following on-site locations provide advertising and promotional support for Arena events: the Spokane Arena marquee; event listing on Spokane Arena Calendar of Events; digital displays throughout the concourse displaying event information; press release and e-mail blast announcing the event.
Media Placement services are available through the Spokane Arena's Marketing Department. The regional media recognize the Spokane Arena's agency status and offer standard 15% commissionable rates. Print rates are quoted on request. Proposals for advertising and promotional campaigns are developed upon request. Due to the affiliation with the city of Spokane, the Spokane Arena enjoys many low bulk rates and discounts that will save you money. The Spokane Arena's in-house agency also offers: coordination of promotional tickets and passes; coordination of press conferences, interviews, etc.; promotional events planning; media and market research.
All agency fees, unless requested, are due at event settlement. all affidavits, tearsheets, and other documentation are presented at settlement. for more information, call the Spokane Arena Marketing Department at 509.279.7000 or email Matt Meyer at [email protected].
The Spokane Arena is continually striving to be in full compliance with the Americans with Disabilities Act, and features Disabled parking, elevator access within the building, family restrooms, disabled seating areas, access to restrooms and concession stands, Assistive listening devices, and building signage.
Centerplate provides the highest quality backstage and dressing room catering with a wide variety of food and beverage options.
The possibilities are endless.... please contact the Food and Beverage Department at the Spokane Arena at 509.279.7395 for ideas and information.
There are flexible opportunities for merchandise sales depending on the type of event and amount of merchandising desired.