Policies

For your safety, and in compliance with State and Federal laws, we respectfully ask that patrons observe these rules and regulations at the Spokane Arena.

Security Procedures

All guests will be required to enter through walk-through weapon detectors. Please leave ALL weapons at home, including firearms, knives of any kind, and wallet chains. Re-entry is not allowed.

Clear Bag Policy

Guests may carry one clear bag that does not exceed 14” x 14” x 6” in size OR a small non-clear clutch/purse/wallet that does not exceed 6.5″ x 4.5″ in size. Exceptions will be made for medically necessary items or single compartment diaper bags (child must be present).

Public Safety Inspections/
Prohibited Items

In compliance with state law, the Spokane Arena will offer public safety inspections to events when required by the event, or when there is an anticipated need.

Arena Management and Security will determine the need for a public safety inspection and what type of inspection will be performed at the event. The public safety inspection will be utilized to ensure that banned items and illegal items are not allowed through any of the entry doors.

Prohibited items include, but are not limited to:

Illegal drugs or paraphernalia
Weapons, firearms and pocketknives
Cans or bottles including metal water bottles
Cameras, video cameras and recording devices
Outside alcohol
Throwable items such as hacky sacs and beach balls
Large signs or signs with sticks in or on them
Laser pointers
Large purses, backpacks and bags
Animals that are not service animals
Fireworks
Artificial noise makers
Outside food and beverage
Coolers
Wallet chains

Possession of illegal items will result in confiscation. Non-illegal prohibited items may be returned to the owner's vehicle, or at certain events, may be checked at Guest Services. The Spokane Arena hires contract Security Services to perform public safety inspections. Security may be required to discard illegal contraband.

On-duty officers with the Spokane Police Department and the Spokane County Sheriff's Office may enter the venue at any time. Off-duty law enforcement with either agency may be vetted through their respective supervisors to receive access privileges for service weapons.

In-Out Privileges

Guests are not allowed to re-enter the building and/or parking lot after exiting a ticketed event.

Smoking and
E-Cigarettes

The Spokane Arena complies with the Washington Indoor Clean Air Act which prohibits smoking of any kind in all public places as well as 25 feet from any entrance, exit, or ventilation intake at a public place.

Infants

All guests attending an event at the Spokane Arena, including infants or children intending to sit on a parent's lap, are required to have an event ticket. Some events offer age discounts, ask your ticket agent if an age discounts is available for the event you are interested in attending.

Animals

With the exception of services animals, animals are not allowed in the Arena.

Game-Day Tailgating

If you wish to tailgate at any event at the Spokane Arena, please notify the parking attendant upon entering the Arena parking lot. Please do not begin tailgating any earlier than noon on any given event day. Guests will be charged a parking fee for each space taken up by vehicles and equipment. Please observe the following restrictions:

ONLY acceptable LPG barbecues with propane containers of 5 gallons or smaller will be allowed to be used. NO charcoal or wood fires will be permitted.
Guests must have a portable fire extinguisher available and ready for use.
The cooking fire must be supervised by a responsible adult, knowledgeable in the use of the fire extinguishing equipment, at all times until such fire has been extinguished.
Adequate clearance must be provided between a contained cooking fire and combustibles (i.e. garbage cans/bags, wood, paper, cardboard, etc.).
Barbeque grills should not be located inside of a tent. A flame resistant canopy is acceptable as long as adequate overhead clearance is provided.
No open containers of alcohol of any kind will be permitted per City of Spokane restrictions.
Please take care of your own garbage and take with you when you leave the Arena grounds.

Please note that if these restrictions are not observed, security may ask that you vacate the area. Our aim is to ensure that your tailgating experience is enjoyable and safe.

Cameras

Professional cameras (typically those with detachable lenses), audio recording devices and video recording devices are prohibited at performances at the Spokane Arena. Guests may bring personal cameras into the Arena as long as they do not have detachable lenses and are small enough to fit in pants pockets. Flash photography is strictly prohibited at events where it may cause a distraction to a performer.

District personnel reserve the right to require that guests immediately check devices that were not detected at the point of entry. Specific events may allow an exception to the policy and allow specific types of recording devices.

Lost and Found

Reasonable efforts will be made to return lost or found items in to the rightful owner. In instances where the rightful owner is not located, items will be disposed of according to Spokane Arena procedures.

Lost Items:

Guests who report losing an item shall complete a 'Lost Item' form. The form shall contain the contact information of the guest, a description of the item, date/time lost, location lost. These forms are available at Guest Services, our administration offices at 720 West Mallon, or the 24-Hour Security Office at the Spokane Arena.
The completed Lost Item Form shall be logged chronologically.
Should the lost item be located, the owner will be notified to pick up the item. If the guest lives out of town, the item will be shipped at the expense of the owner.
When the item is picked up, the guest's identification will be verified and the guest will be required to sign the 'Lost Item' card to acknowledge receipt.

Found Items:

All items found in Spokane Arena will be turned into the Guest Service Representative, the Event Supervisor, or to 24-Hour-Security. Found items will not be taken out of the facility.
Founds items will be tagged with a 'Found Item' Card and will be logged chronologically in the appropriate facility Lost and Found notebook.
Found items will be stored in a secure location. Items of significant value, such as jewelry, wallets, and credit cards will be stored under lock and key.
If an item contains contact information of the owner, the owner will be notified (i.e. a wallet or checkbook).
When a guest inquires about a found item they will be asked to describe the item fully. If it is determined a found items belongs to the guest, the guest will sign the 'found item' card to acknowledge receipt.

By authorization of the City Police Chief, in accord with RCW 63.21.060, the Spokane Arena may sell, donate, retain or dispose of found property if not claimed within 90 days.